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Holder of Data Processing

Last modified: 9-05-2022

With this Privacy Policy, we, Polinelli S.r.l., as Data Controller (hereinafter “Polinelli” or the “Company”), inform you about what personal data we collect when you visit our website “Site”) or use our services, why we collect these data and how we use them. By “personal data” we mean any information relating to you, such as your name, surname or email address.

Please carefully read this Privacy Policy: it is very important that you fully understand how we treat your personal data and how we protect your privacy. If you have any questions about how we use your personal data, you can contact us at:

Polinelli S.r.l., Daverio (VA), Via Roma 57 – Certified e-mail:

Our Data Protection Officer (RPD/DPO) can be contacted at the following email address:

Polinelli has adopted specific cookie policies with reference to the processing of personal data carried out by means of cookies installed on the Site. For the cookie policy of the Site click here


If you wish to use the “Contacts” service in order to ask us for more information, we will ask you to provide us with some personal data, including;

Please provide us with complete and accurate data, as well as inform us if it needs to be updated, otherwise we may not be able to provide you with the required service.

Through the specific section Facebook Insert  Contact within the social network, particular conditions (discounts/promotional coupons)  might be published and applied to those who, by being interested in, will voluntarily fill out the form on Facebook (for more information:

Some of your Personal Data are then automatically collected by the Site, including: IP address; date and time of accessing the Site; hardware, software or browser used; information about the operating system; the language settings; and any other data automatically collected by the Site as you navigate (the requests are not directly referred to any individual).

All categories of personal data collected by the Site are, collectively, “Personal Data”.


We use Personal Data for the following purposes and on the following legal basis:

  1. On the basis of the execution of pre-contractual measures in favour of the user, pursuant to Article 6, paragraph 1, letter b, of the GDPR, to provide the information and services required by the user.
  2. On the basis of the fulfilment of legal and/or regulatory obligations to which the Company is subject and arising from the operation of the Site, pursuant to Article 6(1)(c) of the GDPR, to ensure compliance with any applicable law, as well as the general conditions of the Site.
  3. On the basis of the legitimate interest of the Company, pursuant to Article 6(1)(f) of the GDPR, to develop and improve the Site, to ensure that the content is displayed in the most effective way for the user and the relevant device, as well as to inform the user of any significant change to the Site and/or the services offered though the same.
  4. With your prior consent, to send commercial and promotional communications and periodic updates regarding products, services, initiatives and events. You can choose at any time to stop receiving communications by writing to:

The data processing activities described in the abovementioned letters a, b, c are required to achieve the described purposes: without the Personal Data, it is not possible to achieve them.


The processing of Personal Data is carried out, electronically and manually, only to the extent necessary for the exercise of the aforementioned purposes. Polinelli is committed to protecting users’ personal data. Polinelli informs that the password is one of the account protection mechanisms. Therefore, users are advised to use a sufficiently secure password and keep it in a safe place, limiting access to it on their computers and browsers, disconnecting it after visiting the Site. All Personal Data provided by users are stored on secure servers, by adopting adequate security measures to protect Personal Data from unauthorized access, to ensure the accuracy of Personal Data and to guarantee the correct use of the information. In addition, a secure system is used to authorize credit card payments and identify fraudulent activity. Polinelli uses the SSL (Secure Sockets Layer) standard to protect the confidentiality of Personal Data.


Polinelli retains Personal Data for the time strictly necessary for the exercise of the purposes for which the Personal Data were collected and subsequently processed, including any retention period required by applicable legislation.

Polinelli will process Personal Data for the entire duration of the contract (in the case of an account created on the Site, of a purchase, or in relation to the services provided by Polinelli) and for ten (10) years from completion of the sale or service provided.

Furthermore, for the described purposes of sending commercial communications referred to in the abovementioned point d, Personal Data will be processed for 2 years from the last purchase and / or from the last contact with the user, without prejudice to the right to withdraw the consent provided or to oppose the processing at any time.


We inform you that we could share Personal Data with:

– our employees and / or area agents, only if you ask us for commercial information by filling in the specific “Contacts” section;

– the courier in charge of delivering the online orders;

– the agency which offers marketing services, appointed as a data processor for the processing of personal data for the management of the website.


We take measures to protect Personal Data against unauthorized access, use or disclosure, including, but not limited to the following:


Pursuant to applicable data protection laws and regulations, you have the right to:

We are committed to allowing you to exercise your rights: to do so, you can contact us at the addresses indicated at the beginning of this privacy policy.


We regularly review the compliance with this privacy policy, in particular to make it compliant with new data protection laws and regulations. However, every update of this privacy policy will be promptly published on